Right moment
The survey happens where the experience happens.
Surveys
Measure the experience, not only the transaction
MEXA surveys are published as experiences and read alongside the rest of the customer’s interactions.
How are surveys used in MEXA?
They collect perception and satisfaction at specific points — after an appointment, a purchase or a conversation — and attach them to the same history.
Context
The answer is not orphaned: it arrives with the journey.
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Product
MEXA is not sold as a toolbox. Each capability exists to attract, connect, interact, convert, activate, understand and optimize.
Experience Builder
One platform. One editor. Multiple experiences. MEXA’s Experience Builder is where the customer journey starts.
Portals
Each MEXA portal is a persistent experience: content, catalog, forms, chat and follow-up in one place.
Pages
A MEXA page captures, explains and converts — and leaves a trace in the same journey as the catalog, WhatsApp, Instagram Direct, Messenger,…
Forms
A MEXA form is not a dead end: it is a journey event that can open an asset, trigger WhatsApp, Instagram Direct, Messenger, an advisor or a…
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