Instagram Direct
The same history as the ad, the post and the catalog.
Conversations
Chat connects to the asset; it does not live alone
MEXA is not a messaging platform. It is where WhatsApp, Instagram Direct and Messenger talk about the same catalog, quote or appointment, with history and conversion.
What do Conversations cover in MEXA?
Chat channels, chatbots, AI and handoff to people, with the context of the MEXA asset and the initiative (ad, post, page) that originated the contact.
The closest channel, orchestrated with the MEXA asset — not an isolated inbox.
Messenger
Facebook Messenger enters the journey with the same asset and context.
Chatbots and AI
Serve, qualify and hand off with rules and intelligence.
Human service
Advisors and specialists join with history, not from scratch.
Keep exploring
Product
MEXA is not sold as a toolbox. Each capability exists to attract, connect, interact, convert, activate, understand and optimize.
Experience Builder
One platform. One editor. Multiple experiences. MEXA’s Experience Builder is where the customer journey starts.
Portals
Each MEXA portal is a persistent experience: content, catalog, forms, chat and follow-up in one place.
Pages
A MEXA page captures, explains and converts — and leaves a trace in the same journey as the catalog, WhatsApp, Instagram Direct, Messenger,…
Forms
A MEXA form is not a dead end: it is a journey event that can open an asset, trigger WhatsApp, Instagram Direct, Messenger, an advisor or a…
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