Converse
Agents and assistants on the customer’s channel.
Artificial intelligence
AI that understands, creates and acts
AI lives inside the experience: assistants, content generation, conversation intelligence and recommendations.
Does MEXA use artificial intelligence?
Yes. MEXA integrates AI to converse with customers, create content and campaigns, understand intent and sentiment, and optimize experiences. It is not sold as “we have GPT”: it is sold for the outcome in the journey.
Create
Messages, pages, forms and campaigns.
Understand
Classification, intent and behavior.
Optimize
Recommendations on what to change next.
Keep exploring
Product
MEXA is not sold as a toolbox. Each capability exists to attract, connect, interact, convert, activate, understand and optimize.
Experience Builder
One platform. One editor. Multiple experiences. MEXA’s Experience Builder is where the customer journey starts.
Portals
Each MEXA portal is a persistent experience: content, catalog, forms, chat and follow-up in one place.
Pages
A MEXA page captures, explains and converts — and leaves a trace in the same journey as the catalog, WhatsApp, Instagram Direct, Messenger,…
Forms
A MEXA form is not a dead end: it is a journey event that can open an asset, trigger WhatsApp, Instagram Direct, Messenger, an advisor or a…
Want to see it in your operation?
Book a demo and we’ll walk the customer journey with your industry and current channels.
Request a demo