Qualification
Intent, data and next step without losing the customer.
Chatbots
Flows that serve and do not stop short
A MEXA chatbot is part of the experience: it qualifies, captures, books and hands off to a human with context.
What is a chatbot in MEXA?
A conversational flow published on WhatsApp, Instagram Direct, Messenger or web, connected to data, journeys and AI, with optional transfer to human teams.
Handoff
When a person matters, history travels with the conversation.
Frequently asked questions
Is MEXA just a chatbot?
No. Chatbots are a conversation capability. MEXA is the platform that places them in a journey with pages, campaigns, people and measurement.
Keep exploring
Product
MEXA is not sold as a toolbox. Each capability exists to attract, connect, interact, convert, activate, understand and optimize.
Experience Builder
One platform. One editor. Multiple experiences. MEXA’s Experience Builder is where the customer journey starts.
Portals
Each MEXA portal is a persistent experience: content, catalog, forms, chat and follow-up in one place.
Pages
A MEXA page captures, explains and converts — and leaves a trace in the same journey as the catalog, WhatsApp, Instagram Direct, Messenger,…
Forms
A MEXA form is not a dead end: it is a journey event that can open an asset, trigger WhatsApp, Instagram Direct, Messenger, an advisor or a…
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