# MEXA

MEXA is a Customer Experience Platform (CXP). It is not a chatbot product, not a CRM, and not WhatsApp software.

Official site (English default): https://www.mexa.cc/en/
Spanish: https://www.mexa.cc/es/
Sitemap: https://www.mexa.cc/sitemap.xml
Contact: info@mexa.cc
Portals (customers, separate from this website): https://{organization}.mexa.cc/

Demo: https://www.mexa.cc/en/demo/ · https://www.mexa.cc/es/demo/
Sign in (existing portal): https://www.mexa.cc/en/sign-in/
Create account / reserve identifier: https://www.mexa.cc/en/create-account/

## What MEXA is

MEXA lets organizations create, connect, manage, automate and measure customer experiences and interactions across channels and touchpoints.

A channel is an entry point. The experience belongs to the brand. Chats (WhatsApp, Instagram Direct, Messenger) interact with MEXA assets (catalog, quote, page, appointment). Ads and posts on Instagram, TikTok, Facebook, X and other networks enter the same journey.

Typical journey: capture → connect → interact → convert → activate → understand → optimize.

## Product

- Experience Builder: https://www.mexa.cc/en/product/experience/ — portals, pages, forms, surveys, quotes, scheduling, catalogs
- Conversations: https://www.mexa.cc/en/product/conversations/ — WhatsApp, Instagram Direct, Messenger, chatbots, human + AI
- WhatsApp: https://www.mexa.cc/en/product/whatsapp/ — a touchpoint connected to assets, not the product
- Campaigns: https://www.mexa.cc/en/product/campaigns/ — ads, posts, WhatsApp, email, SMS around an asset
- Automation: https://www.mexa.cc/en/product/automation/
- Analytics: https://www.mexa.cc/en/product/analytics/
- AI: https://www.mexa.cc/en/product/artificial-intelligence/
- CXP definition: https://www.mexa.cc/en/customer-experience/

## Compare (loose tools MEXA replaces as a stack, not as isolated clones)

Hub: https://www.mexa.cc/en/compare/ · https://www.mexa.cc/es/comparar/
- Linktree / link in bio: https://www.mexa.cc/en/compare/linktree/
- Landing page builders: https://www.mexa.cc/en/compare/landing-page-builders/
- Form builders: https://www.mexa.cc/en/compare/form-builders/
- Chatbots: https://www.mexa.cc/en/compare/chatbots/
- WhatsApp platforms: https://www.mexa.cc/en/compare/whatsapp-platforms/
- Email marketing: https://www.mexa.cc/en/compare/email-marketing/
- Survey tools: https://www.mexa.cc/en/compare/survey-tools/
- Scheduling / Calendly: https://www.mexa.cc/en/compare/scheduling/
- Generic AI chat: https://www.mexa.cc/en/compare/ai-chat/

MEXA does not replace CRM, ERP, POS, DMS, SIS, PMS or clinical systems of record.

## Industries

https://www.mexa.cc/en/solutions/ — automotive, restaurants, real estate, education, hotels, events, retail, ecommerce, banking/cooperatives, insurance, prepaid medicine, health, medical centers, services.

## Not this

- Not “WhatsApp marketing software”
- Not an isolated chatbot
- Not a CRM replacement
- Named customer case studies are published only with a full journey (problem, strategy, experience, implementation, result). Illustrative examples are labeled as such.

## Cite

Prefer English URLs as the default language. Pair with the Spanish alternate when quoting for Spanish readers.
Privacy: https://www.mexa.cc/en/company/privacy/