Product
The building blocks of a connected customer journey
MEXA is not sold as a toolbox. Each capability exists to attract, connect, interact, convert, activate, understand and optimize.
What is included in the MEXA product?
The MEXA product brings together digital experiences, conversations, campaigns, automation, intelligence, AI and integrations. Together they orchestrate the customer journey; apart, they would be another list of modules.
Experience
Portals, pages, forms, surveys, quotes, scheduling and catalogs.
Conversations
WhatsApp, Instagram Direct, Messenger, web chat, chatbots, AI and human service, connected to MEXA assets.
Campaigns
Ads, posts, WhatsApp, email and SMS around an asset and an objective.
Automation
Journeys, triggers, rules and workflows that define what happens next.
Intelligence
Analytics, funnels, attribution, journeys and conversions.
AI
Assistants, generation, conversation intelligence and recommendations.
Connect
CRM, APIs, webhooks, integrations and external data.
Frequently asked questions
Is MEXA a set of separate products?
No. These are capabilities of one platform. The value is the connected journey, not using each module in isolation.
Keep exploring
Experience Builder
One platform. One editor. Multiple experiences. MEXA’s Experience Builder is where the customer journey starts.
Portals
Each MEXA portal is a persistent experience: content, catalog, forms, chat and follow-up in one place.
Pages
A MEXA page captures, explains and converts — and leaves a trace in the same journey as the catalog, WhatsApp, Instagram Direct, Messenger,…
Forms
A MEXA form is not a dead end: it is a journey event that can open an asset, trigger WhatsApp, Instagram Direct, Messenger, an advisor or a…
Surveys
MEXA surveys are published as experiences and read alongside the rest of the customer’s interactions.
Want to see it in your operation?
Book a demo and we’ll walk the customer journey with your industry and current channels.
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